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Improving customer experience and connecting organisations into China and Asia

Tuesday, Apr. 14, 2020 | 11:00 AM - 12:00 PM UTC+10:00

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This webinar will discuss improving customer experiences and connecting organisations into China and Asia. With some key examples focused on education institutes with students in China and Asia we tackle the major challenges in the current climate.

We will discuss what key technologies can address these issues and highlight some key case studies with Australian universities, schools and businesses.


  1. Delivering improved client connectivity through Cloud Enterprise Networks.
  2. Local experiences with Universities, TAFEs and colleges.

  3. Using the collaboration tool 'Dingtalk' to enable online education, remote working and collaboration


  • Rohit Gupta

    Solutions Architect, Alibaba Cloud

    Rohit Gupta is a solutions Architect at Alibaba Cloud. He is a TOGAF certified Solution Architect with 19 years of IT experience and a proven track record of designing and implementing complex solutions across multiple platforms and technologies.

  • Shawn Li

    Solutions Architect & Big Data Specialist, Alibaba Cloud

    Shawn Li is a solutions architect and Big Data specialist at Alibaba Cloud.

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