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Wednesday, Oct. 27, 2021 | 2:00 PM - 3:00 PM UTC+8:00
Significant events are critical to all organizations. Such circumstances will lead to a sharp traffic increase of customer's systems, such as business promotion, advertising and marketing, version update, and effective online promotion campaign. Alibaba Cloud services team provides complete services coverage across all cloud products with the relevant technical support to help them maintain business stability during significant events.
In this session, we will introduce Alibaba Cloud's proactive services, which helps to increase service availability and efficiency. For that, a SWAT team composed of the most experienced product experts, cloud architects, and support professionals will be working closely with the customer before and throughout to make sure it can be prepared and conducted successfully
Service Lead, Singapore and South Asia Region
Dipen works as the service lead of Technical Account Manager(TAM) in Alibaba Cloud. His expertise is to understanding the KA customer’s relevant business challenges while functioning as a trusted advisor for “best practices” and drive further adoption of Alibaba solutions within the assigned account
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