Please enter the email you used to sign up for this webinar.
Please fill the correct email
If you haven't signed up, please do so by filling out the form on the right → Please sign up for the webinar.
Tuesday, Jun. 27, 2023 | 9:00 AM - 12:00 PM UTC+8:00
By embracing omnichannel business strategies and implementing a technology-driven contact centre, companies can enhance customer experience via digital business solutions, understanding CX business models and best practices, discovering customers' user behaviour, trends, and solutions, and transforming offline operations through digitalization to create a seamless and optimised customer journey, thereby embracing the future of customer engagement.
Leveraging WhatsApp To Create Personalised Customer Engagements - Claudia Chiu, META Senior Business Messaging Partner Manager, APAC
META Senior Business Messaging Partner Manager, APAC
Claudia brings a wealth of experience and a proven track record in forging strong alliances with Business Messaging partners. She has played a pivotal role in co-creating with a formidable portfolio of top-tier partners like Alibaba Cloud, leveraging powerful META product and solutions.
1. How likely would you be to recommend this presentation to a friend or colleague?
2. How useful was the content of this webinar to you?
3. Was the webinar's subject matter presented effectively?