This is the second webinar in our Next Generation Retail Series. The customer-centric and data-driven New Retail concept integrates online and offline to create an enhanced omni-channel customer experience and smarter business operation. Join this webinar to learn more about Alibaba Cloud’s offer in retail transformation and how the solutions enable you to improve your customer experience at different touch points during their journey, as well as fulfill optimization of your business operation.
Yang Kan is a data intelligence professional with 10 years’ experience in driving value of data in businesses. He is currently a solution architect in Alibaba Cloud, helping clients to identify data intelligence opportunities, provide data intelligence consulting services, and manage project deliveries. Before he joined Alibaba Cloud, he managed global scale data intelligence strategies and programs in various MNCs. He holds a master’s degree in business analytics, and a bachelor’s degree in electronics.